Mission
FAQ
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Get the App
Mission
FAQ
Legal
Contact
Get the App
Frequently Asked Questions
Everything you need to know about Koi and how it works.
About Koi
What is Koi?
What does "Koi" mean?
Where is Koi available?
Is Koi available on Android?
Is Koi free?
How Koi Is Different
How is Koi different from Hinge, Bumble, or Tinder?
Is there a dating app that doesn't use swiping?
I'm burned out on dating apps. Is Koi different enough to try?
Is Koi good for introverts?
The AI Companion
What does the AI companion do?
Is the AI companion a real person?
Does Koi use AI to create fake profiles or write messages?
Matching & Introductions
How does matching work on Koi?
Why can I only see one match at a time?
What is the Match Pond?
What if I don't like my match?
Ghosting & Community Standards
What happens if someone ghosts on Koi?
Why does Koi penalise ghosting?
What if I'm just busy and can't respond right away?
Privacy & Safety
Is my conversation with the AI private?
Are all profiles on Koi real people?
How does Koi protect my data?
Pearl Tokens
What are Pearl tokens?
How do I earn Pearl tokens?